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| >>The
Brief Introduction of Technology Department |
¡¡1. As
one of the earliest founded deparments, the technology
department has the strong technology strength. The
technology department has set up a maintaining center
for the testing instruments and fusion device in
Guangzhou of TSH as well as the branches in Beijing,
Shanghai, Taiyuan and Wuhan. With these cities as
a center, tens of technical engineers will also
carry out the maintaining service and provide the
technical support in the provinces nearby.
¡¡2. The maintaining center of the technology department
has cooperation with Corning US, EXFO Canada, Triber
Germany and No.41 Institution, etc. The engineers
who have the special tech education will provide
you with maintaining service and technical support.
They also have strong service ability in testing
devices and fusion devices. The engineers in the
maintaining center have a long-time experience in
communication device maintaining. TSH often sends
our engineers to Canada, Germany, Singapore and
Thailand for tech training. This is the assurance
of top service and professional technology.
¡¡3. Our customers can report the device fault, ask
for advice through telephone, mail, fax and the
"online feedback" in our web site. No
matter what the contact method is, the engineers
will provide you with the technical assistant. The
fault reporting will be responsed in 24 hours and
the common affairs will be solved in 3 days.
¡¡4. We also have signed cooperation contract with
native communication measurement institutions and
the communication related research institutions.
Then we can provide more protection and maintaining
solutions to our customers.
¡¡5. Our tech center has a maintaining store for
the replacing of the spare part in time. And we
have set up an assurement system of the spare part
in order to guarantee informing the customers the
stopping producing of the very device 6 months ahead.
As a result, the customers can purchase enough spare
parts to ensure the usual working of the device.
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